Description
Protect your critical power systems with the Vertiv Power Assurance Package (PAPGXT-1K3KRLF)—a comprehensive 5-year service plan for Vertiv Liebert GXT UPS systems from 1kVA to 3kVA. More than just an extended warranty, this package offers turnkey UPS support, including startup, installation, preventive maintenance, 24/7 emergency response, and 100% coverage on parts, labor, and travel by factory-trained technicians.
Additionally, the service includes battery removal and disposal in compliance with all regulations, ensuring safe and sustainable UPS battery replacement. Customers gain access to the Customer Services Network portal, offering real-time visibility into service history, simplifying maintenance tracking and budgeting. Whether you're upgrading, maintaining, or planning for the future, Vertiv’s Power Assurance Package gives you total peace of mind.
| Specification | Details |
|---|---|
| Service Package | Vertiv Power Assurance Package (PAP) |
| Part Number | PAPGXT-1K3KRLF |
| Supported UPS Models | Vertiv Liebert GXT UPS (1kVA–3kVA) |
| Coverage Duration | 5 Years |
| Service Coverage | Parts, labor, and travel (100%) |
| Installation & Start-up Included | Yes |
| Preventive Maintenance | Included |
| Emergency Response | 24/7 access |
| Battery Removal & Disposal | Included, regulatory compliant |
| Technician Certification | Factory-trained Vertiv technicians |
| Service Portal Access | Customer Services Network – for service history & tracking |
| Compliance | Follows all relevant safety and disposal regulations |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
