Description
Ensure reliable power protection and peace of mind with the Vertiv Power Assurance Package (PAP) for Liebert PSI UPS systems up to 3kVA. This comprehensive five-year service plan includes professional installation, start-up, and the safe removal of existing UPS equipment.
Designed to minimize costly downtime, the PAP offers 24/7 onsite emergency response, preventive maintenance, and 100% coverage on parts, labor, and travel from factory-trained Vertiv technicians. Battery removal and disposal comply with all regulatory standards to ensure environmental safety and operational compliance.
Plus, with access to service history and reports through the Vertiv Customer Services Network portal, you’ll have full visibility into your power infrastructure—streamlining inventory tracking and planning.
| Feature | Details |
|---|---|
| Model Number | PAPPSI-1K3KRMV |
| Compatible UPS Models | Vertiv Liebert PSI UPS (up to 3kVA) |
| Service Duration | 5 Years |
| Service Coverage | 100% coverage on parts, labor, and travel |
| Included Services | Installation, Start-Up, Removal of Existing UPS |
| Maintenance | Preventive maintenance by factory-trained technicians |
| Emergency Support | 24/7 onsite emergency response |
| Battery Removal & Disposal | Included; compliant with regulatory standards |
| Online Access | Service history and reports via Customer Services Network |
| Technician Certification | Vertiv Factory-Trained |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
