Description
The Vertiv Power Emergency Package (PEP) is a 5-year service package tailored for Vertiv Liebert GXT UPS models (.5-3kVA). More than just an extended warranty, this package offers total peace of mind by minimizing the impact of outages and downtime on your operations. The PEP includes 24/7 emergency response, on-site technician support, and full coverage for parts, labor, and travel—all delivered by Vertiv’s certified professionals. It also ensures safe and compliant UPS battery removal and replacement, helping you stay operational without regulatory worries.
Designed for businesses that can't afford interruptions, this package provides the protection your power systems need to remain reliable, efficient, and compliant over the long term.
| Specification | Details |
|---|---|
| Product Type | Power Emergency Package (PEP) |
| Service Duration | 5 Years |
| Compatible Models | Vertiv Liebert GXT .5-3kVA UPS |
| Coverage | 100% parts, labor, and travel |
| Support Availability | 24/7 On-Site Emergency Support |
| Battery Services | Battery removal and disposal included |
| Technician Qualification | Factory-trained Vertiv service personnel |
| Access to Service History | Customer Services Network portal |
| Compliance | Adheres to all regulatory disposal standards |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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