Description
High-Performance Surveillance Storage for Critical Applications
The Promise Vess R3600tiD is a unified video surveillance storage appliance engineered for high-capacity video recording environments and SMB IT infrastructure. Pre-installed with 256TB of HDD capacity and equipped with 8GB of system memory, this 3U rackmount system offers exceptional scalability, intelligent caching, remote management, and robust data protection.
Built for flexibility and reliability, the R3600tiD supports both block and file protocols in a single platform. It features online storage expansion, read/write flash cache acceleration, One Plug Auto Service (OPAS), and CacheGuard Data Protection with battery-backed cache. This makes it ideal for mission-critical installations in banking, city surveillance, prisons, and enterprise video management systems.
| Specification | Details |
|---|---|
| Model Number | VR3600XTID16TU |
| Product Type | Video Surveillance Storage Appliance |
| Installed Storage | 256 TB HDD |
| System Memory | 8 GB |
| Connectivity Technology | Wired |
| Ethernet Support | Yes |
| Remote Management | Yes |
| Power Supply | AC Supply (550W) |
| Redundant Power Supply | Not specified |
| Cache Acceleration | Read/Write Flash Cache |
| Management Features | OPAS, Embedded Web GUI |
| Expansion Capability | Up to 208 HDDs |
| Form Factor | 3U Rackmount |
| Dimensions (H x W x D) | 5.2" x 17.6" x 20" |
| Environment Compliance | RoHS, WEEE |
| Product Condition | New and Factory Fresh |
| Shipping Weight | 90 lbs |
| Warranty | 3-Year Limited Warranty |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
