Description
The Promise VTrak J5800SDX16TU is a robust, enterprise-class 4U JBOD storage expansion enclosure that delivers 384TB of raw capacity (24 x 16TB HDDs) with support for both HDDs and SSDs. Designed for high-performance computing, data centers, and tiered storage environments, this 12Gb/s SAS-based system is backward compatible with 6Gb/s SAS and SATA drives.
Featuring 24x hot-swappable 3.5" bays, redundant power supplies with up to 90% efficiency, and full compliance with RoHS and WEEE directives, this system supports seamless integration, excellent thermal control, and optimized TCO. It is ideal for hybrid workloads, backups, and flexible scale-out storage solutions.
| Specification | Details |
|---|---|
| Manufacturer | Promise Technology |
| Part Number (SKU) | VTJ5800SDX16TU |
| Product Model | VTrak J5800sD |
| Product Type | Drive Enclosure (JBOD) |
| Drive Bays | 24 x 3.5" bays (HDD/SSD supported) |
| Installed Drives | 24 x 16TB HDDs |
| Total Installed Capacity | 384 TB |
| Drive Interface | 12Gb/s SAS, SATA (backward compatible with 6Gb/s and 3Gb/s) |
| Max Data Transfer Rate | 12 Gbit/s |
| Form Factor | 4U Rackmount |
| Dimensions (HxWxD) | 6.9" x 17.6" x 20" |
| Weight (Approximate) | 109.35 lbs |
| Environmental Compliance | RoHS, WEEE |
| Power Efficiency | Up to 90% (reduces heat and cooling requirements) |
| Warranty | 3-Year Limited Warranty (with optional onsite support) |
| Certifications | VMware / Backup-ready / Enterprise-class build |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
