Description
Cisco Webex Calling Dedicated Instance – Flex Base provides a private, cloud-hosted calling environment designed for organizations that require full control, customization, and enterprise-grade reliability. Built on Cisco’s proven Unified Communications architecture, Dedicated Instance delivers a single-tenant calling platform hosted in Cisco’s cloud while maintaining the familiar features and flexibility of on-premises deployments.
This Flex Base subscription enables advanced call control, integration with existing collaboration tools, and secure connectivity for global deployments. It is ideal for enterprises transitioning from legacy systems to cloud calling without sacrificing customization, compliance, or performance.
| Specification | Details |
|---|---|
| Product Type | Cloud Calling Subscription |
| Platform | Webex Calling Dedicated Instance |
| Deployment Model | Single-Tenant (Dedicated) Cloud |
| Subscription Tier | Flex Base |
| Call Control | Enterprise-Grade Unified Communications |
| Customization | Full Feature & Dial Plan Control |
| Scalability | Designed for Large & Global Enterprises |
| Integration | Compatible with Existing Cisco UC Components |
| Security | Isolated Cloud Environment |
| Use Case | Enterprise Cloud Calling & Migration |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
