Description
The Vertiv™ Preferred Service Contract (VRC100YI) provides one year of extended warranty coverage for your critical IT and infrastructure equipment. Designed for operational continuity, this comprehensive service plan includes 24x7 access to a technical support hotline, one preventive maintenance visit with flexible scheduling, and full coverage of parts, labor, and travel expenses—excluding consumables.
With a rapid 4-hour response time from ticket acknowledgment, this plan ensures any issues are addressed quickly by Vertiv’s expert technicians. Preventive maintenance is carried out in alignment with the manufacturer's standards to maximize performance and extend equipment lifespan.
Ideal for facilities demanding high availability, the Vertiv Preferred Service Contract is your frontline defense against downtime.
| Feature | Details |
|---|---|
| Manufacturer | Vertiv |
| Model Number | VRC100YI |
| Service Duration | 1 Year |
| Coverage | Parts, Labor, and Travel (Excludes Consumables) |
| Preventive Maintenance | 1 Visit with 24x7 Flexible Scheduling |
| Technical Support | 24x7 Hotline Access |
| Response Time | 4 Working Hours from Ticket Acknowledgment |
| Warranty Type | Extended Warranty |
| Recommended For | UPS Systems, Cooling Units, IT Infrastructure Equipment |
| Compliance | Follows Vertiv Manufacturer Maintenance Standards |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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