Description
Safeguard your entire physical-infrastructure stack for three full years with APC’s EcoStruxure IT Data Center Expert Support contract. Designed for deployments of up to 100 connected devices, this software-support plan keeps your monitoring platform current, secure, and fully backed by APC’s 24 × 7 global support team.
Key benefits
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Centralized Monitoring – Single unified dashboard for all monitored devices
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Real-time Alerts – Instant notifications on critical infrastructure events
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Customizable Reporting – Tailor detailed reports for smarter decision-making
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Trend Analysis – Leverage historical & live data to optimize performance
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Effortless Scalability – Add new nodes without downtime or extra licensing
Ideal for colocation sites, edge facilities, and enterprise data centers that demand always-on visibility and proactive issue resolution.
| Category | Details |
|---|---|
| SKU / Model | WMS3YR100N |
| Brand | APC by Schneider Electric |
| Product Family | EcoStruxure™ IT Data Center Expert |
| Support Type | Software Support Contract (Electronic fulfilment) |
| Contract Duration | 3 Years (24 × 7 coverage) |
| Node Count Supported | 100 devices |
| Included Services | • 24 × 7 phone/email support• All software & firmware updates• New multi-vendor SNMP device packs |
| License Delivery | Digital certificate (activation key emailed to end-user) |
| Renewal Eligibility | Renewable prior to expiry for continuous coverage |
| Compatible DCE Versions | All currently supported EcoStruxure IT Data Center Expert releases |
| Compliance / Eligibility | Non-transferable; one contract per DCE appliance or VM |
| Lead Time | Usually in stock – instant electronic delivery |
| GTIN / UPC | 731304785248 |
| Country of Origin | Varies (software licence) |
| Package Contents | Activation instructions & entitlement certificate (digital) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
