Description
Minimize downtime and protect your critical power infrastructure with APC by Schneider Electric’s Next Business Day (NBD) On-Site Service for SmartGen 400 A Automatic Transfer Switches. This 1-year service contract dispatches certified APC field engineers directly to your site by the next business day, bringing the expertise, genuine replacement parts, and diagnostic tools needed to restore full operation quickly and predictably.
Key Benefits
-
Fast response, zero hassle – Trained APC technicians arrive on-site by the next business day for rapid issue resolution.
-
Predictable total cost of ownership – Fixed-price contract covers labor, travel, diagnostics, and standard replacement parts.
-
Expert preventive care – Engineers perform functional testing and firmware checks to keep your SmartGen ATS running at peak efficiency.
-
OEM-grade assurance – Service is delivered by APC, ensuring full compliance with factory specifications and preserving product warranties.
-
Detailed service reporting – Post-visit report documents root cause, corrective actions, and recommendations for future reliability.
| Parameter | Value |
|---|---|
| SKU / Part No. | WONSITENBD-AS-04 |
| Covered Equipment | APC SmartGen ATS, 400 A rating |
| Service Type | On-Site Hardware Support & Repair |
| Response Time | Next Business Day on-site arrival (standard business hours) |
| Contract Length | 1 Year |
| Coverage Window | 5 × 8 (Mon–Fri, local business hours) |
| Included | Diagnosis, labor, travel, standard replacement parts, firmware updates, functional testing, service report |
| Exclusions | Non-APC equipment, user-induced damage, obsolete products beyond support lifecycle |
| Provider | APC by Schneider Electric |
| Service Region | Available in most major geographies (check local availability) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Trusted by
Trusted by enterprise and education leaders who need AV done right
Why Clients Choose AVENDOR for Pro AV Projects
A clear difference in expertise, service, and speed.
You may also like
