Description
Keep your Galaxy 3000 UPS running at peak performance with APC’s highest-level service contract. The WADVULTRA-G3-15 Advantage Ultra Plan delivers one full year of next-business-day, on-site support backed by APC-certified engineers. Parts, labor, and travel are included, so you get predictable costs and maximum uptime.
Key benefits
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Next-Business-Day On-Site Response – APC technician at your facility by the next working day.
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Comprehensive Coverage – All replacement parts, labor and travel are included—no hidden costs.
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Annual Preventive Maintenance Visit – Proactive inspection, cleaning, and firmware updates keep your UPS healthy.
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24 × 7 Technical Support – Round-the-clock phone and chat access to Schneider Electric experts.
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Peace of Mind & Compliance – Factory-authorized service maintains warranty validity and compliance for critical infrastructure.
| Parameter | Details |
|---|---|
| Plan Name / SKU | Advantage Ultra Service Plan – WADVULTRA-G3-15 |
| Supported Equipment | APC Galaxy 3000 UPS, 10–15 kVA (single system) |
| Service Type | Extended, On-Site, Physical Service Sub-Type |
| Response Time | Next Business Day (NBD) |
| Coverage Window | 24 × 7 phone & remote support; on-site during business hours |
| Duration | 1 Year |
| Preventive Maintenance | 1 on-site PM visit included |
| Parts & Labor | 100 % covered (genuine Schneider Electric parts) |
| Travel Expenses | Included |
| Deliverables | Service report, UPS health check, firmware updates |
| Geographic Availability | Customer site (country/region restrictions may apply) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
