Description
Keep your critical power and cooling infrastructure running at peak efficiency year-round. The WUPGQPMV7X24-AX-00 upgrade expands an existing APC™ Preventive Maintenance (PM) contract to four on-site visits per year, available 24 × 7. Certified APC field service engineers inspect, clean, test and update your systems on a scheduled basis—detecting wear before it becomes downtime and ensuring firmware, calibration and environmental conditions stay within spec.
Key benefits
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Quarterly coverage, anytime: Four scheduled PM visits each year, day or night, including holidays.
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APC-certified expertise: Trained engineers with full access to OEM parts, tools and firmware.
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Proactive health checks: Comprehensive visual, electrical and environmental inspections with documented reports.
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Firmware & parameter updates: Installation of the latest approved releases keeps equipment compliant and efficient.
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Predictable costs: Planned service minimizes emergency call-outs and extends asset life.
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Peace of mind: Confidently meet uptime, safety and regulatory requirements.
| Attribute | Value |
|---|---|
| SKU | WUPGQPMV7X24-AX-00 |
| Service type | Preventive Maintenance Upgrade |
| Visit frequency | Quarterly (4 visits / year) |
| Coverage hours | 24 × 7 (incl. weekends & holidays) |
| On-site scope | Visual & functional inspection, cleaning, thermal scans, firmware updates, environmental checks |
| Deliverables | Post-visit service report with findings & recommendations |
| Eligible equipment | APC 3-phase UPS, InRow & room cooling, rPDU, static switches, DCIM monitoring |
| Contract term | Co-terminous with existing PM agreement |
| Response time | Scheduled; emergency dispatch governed by base contract |
| Travel & labor | Included |
| Lead time to schedule | Typically within 2 weeks of purchase |
| Compliance | Meets OEM maintenance guidelines & IEEE standards |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
