Description
Keep your data-center power management software fully supported and always up to date with the APC EcoStruxure IT Power Control Software Support Contract. Covering up to 100 rack licenses for a full year, this electronic contract delivers 24 × 7 telephone technical assistance, rapid issue resolution, and continuous access to the latest software releases and security updates. Count on APC’s global support team to minimise downtime, simplify licence administration and give you total peace of mind—all at a predictable annual cost.
Key Benefits
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Comprehensive coverage for 100 racks – one contract protects every licensed instance of IT Power Control.
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24 × 7 phone & electronic support – get expert help whenever issues arise.
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Ongoing updates & upgrades – stay current with new features, bug fixes and cyber-security patches.
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Electronic delivery – fast activation and easy tracking in your EcoStruxure portal.
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Predictable one-year term – budget confidently and maintain maximum productivity.
| Attribute | Details |
|---|---|
| SKU / Part Number | WITPC1YR100 |
| Service Name | EcoStruxure IT Power Control Software Support |
| Manufacturer | Schneider Electric |
| Brand | APC by Schneider Electric |
| Service Type | Software Support Contract |
| Service Sub-Type | Electronic |
| Covered Licences | Up to 100 Racks |
| Support Term | 1 Year |
| Support Channels | 24 × 7 Phone & Web |
| Included Services | Technical troubleshooting, software updates & upgrades, licence management assistance |
| Delivery Method | Electronic (no physical shipment) |
| Typical Lead Time | Activates within 1–2 business days of purchase |
| Eligibility | Valid EcoStruxure IT Power Control licences |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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