Description
APC by Schneider Electric EcoCare Service Contract for Single-Phase Li-Ion UPS – 1 Year, L18
Gain proactive, intelligent protection with the EcoCare service contract designed specifically for out-of-warranty APC Smart-UPS units with lithium-ion batteries. This 1-year membership offers 24/7 monitoring, expert insights, preferred response times, and access to Schneider Electric’s industry-leading digital tools. The L18 contract supports your customer’s efforts in sustainability, efficiency, and uptime—empowering you to deliver more value through managed single-phase UPS operations.
Key Benefits:
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24/7 proactive remote monitoring and expert insights
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Faster onsite support with labor and parts included
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Preferred rates for EcoConsult audits and asset visibility
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Optional training to support remote diagnostics and EcoStruxure IT Expert tools
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Designed for Smart-UPS units using Li-Ion batteries that are out of factory warranty
| Specification | Details |
|---|---|
| Service Type | EcoCare Digital Services Contract |
| Product Compatibility | APC Smart-UPS, Single-Phase, Li-Ion |
| Warranty Type | Extended Protection for Out-of-Factory-Warranty UPS Units |
| Contract Duration | 1 Year |
| Response Time | Next Business Day, On-Site |
| Remote Monitoring | Included, 24/7 via Schneider Electric Experts |
| On-Site Support | Included (labor and spare parts covered) |
| Training Option | Available for EcoStruxure IT Expert & Troubleshooting Basics |
| Additional Benefits | Emergency phone support, asset collection audit at preferred rates |
| Service SKU | ECO1PH1YOFWLI18 |
| Manufacturer | APC by Schneider Electric |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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