Description
The SpinetiX HMP400 is a next-generation 4K Hyper Media Player engineered for high-performance digital signage environments. Built in Switzerland and manufactured in Germany, this compact yet powerful player is designed to deliver ultra-smooth 4K at 60 fps playback with exceptional reliability.
With a standard 3-year warranty (extendable to 5 years), the HMP400 is built for businesses requiring 24/7 operation over long lifecycles—often lasting up to a decade. Its robust design, low power consumption, and seamless integration capabilities make it ideal for retail, corporate communications, hospitality, education, transportation hubs, and more.
Whether you’re deploying a single screen or scaling to complex signage networks, the HMP400 provides the performance, stability, and creative freedom needed to bring your digital experiences to life.
| Specification | Details |
|---|---|
| Brand | SpinetiX |
| Model / SKU | HMP400 / SX-HW-HMP400 |
| Product Type | Hyper Media Player |
| Resolution Support | Up to 4K @ 60 fps |
| Playback Reliability | Designed for 24/7 continuous operation |
| Warranty | 3 years (extendable to 5 years) |
| Manufacturing | Engineered in Switzerland; Assembled in Germany |
| Use Cases | Digital signage, retail displays, corporate screens, education, hospitality, transportation |
| Performance Lifecycle | Designed for long-term deployments (up to 10 years) |
| Connectivity & Integration | Compatible with SpinetiX digital signage ecosystem |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
