Description
Ensure maximum uptime and peace of mind with Logitech Select.
The Logitech Select 2-Year Service Plan for Medium to Large Rooms is a comprehensive support solution designed to optimize your investment in video conferencing. With 24/7 expert assistance, next-business-day advanced hardware replacement, and powerful management tools, Select ensures your meeting spaces are always ready.
Tailored for medium to large room deployments, this plan offers seamless issue resolution, proactive monitoring via Logitech Sync, and enterprise-grade service. It even includes access to a designated service manager for customers with eligible license volume.
| Feature | Details |
|---|---|
| SKU | 994-000194 |
| Plan Duration | 2 Years |
| Coverage | Medium to Large Meeting Rooms |
| Support | 24/7 direct access to Tier II experts |
| Response Time | 1 hour global response |
| Hardware Replacement | Next-business-day expedited shipping |
| Onsite Spares Kit | Included (varies per license count) |
| Device Coverage | All Logitech devices in designated room |
| Room Analytics | Included with Sync and Logitech View |
| Service Manager | Available for 50+ licenses or Enterprise Plan |
| Platform Compatibility | Microsoft Teams, Zoom Rooms, Google Meet |
| Software Tools | Remote access, auto alerts, advanced insights |
| Space Management | Room booking, Auto Book/Release, calendar integration |
| Renewal Options | Extendable beyond initial term |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
