Description
Maximize uptime and peace of mind.
Logitech Select is a comprehensive 4-year service plan designed to keep your video collaboration systems running smoothly and without interruption. With 24/7 expert support, accelerated RMA, and advanced service features, Select ensures your meeting rooms are always ready for action.
Whether you're using Microsoft Teams Rooms, Zoom Rooms, or other major platforms, Logitech Select equips you with a dedicated support team, priority issue resolution, and proactive management tools. For organizations with 50 or more licenses, a Designated Service Manager is included to act as your primary technical contact.
From daily maintenance reduction to enterprise-grade technical expertise, Logitech Select empowers IT teams to focus on what really matters—collaboration without disruption.
| Feature | Details |
|---|---|
| Plan Duration | 4 Years |
| 24/7 Support | Yes – Enterprise-grade assistance within an hour |
| Tier II Expert Access | Included – Direct connection for fast issue resolution |
| Accelerated RMA | Yes – Fast replacement of faulty hardware |
| Compatibility | Supports Microsoft Teams Rooms, Zoom Rooms, and other VC platforms |
| Software Tools | Included – Monitoring & management with Logitech Sync & integrations |
| Designated Service Manager | Included for 50+ licenses – Acts as your dedicated technical point of contact |
| Support Coverage | Global (where available) |
| Product SKU | 994-000195 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
