Description
Simplify the start of your managed services journey with the Vertiv Managed Service Provider (MSP) Control Center Onboarding and Setup (MSP-ONBOARD). This essential service enables a seamless configuration and onboarding process for the Vertiv MSP Control Center, allowing partners to start monitoring and managing customer environments efficiently from a single cloud-based dashboard.
Ideal for initial deployments, the onboarding service helps establish remote visibility into UPS systems, PDUs, sensors, and other SNMP-enabled devices across multiple sites. With guided setup and technical support, you’ll ensure optimal integration with Vertiv’s full MSP suite—including gateway hardware, licenses, and accessories—while unlocking opportunities to improve service delivery and generate recurring revenue.
Key Benefits:
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Expert-led onboarding ensures rapid deployment
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Supports the full Vertiv MSP ecosystem
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Enables centralized monitoring across multiple customer sites
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Includes remote setup and configuration guidance
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Reduces onboarding time and technical complexity
| Specification | Details |
|---|---|
| Manufacturer | Vertiv |
| Part Number | MSP-ONBOARD |
| Product Name | Managed Service Provider (MSP) Control Center Onboarding and Setup |
| Service Type | Technical / Setup Support |
| Provided Support | Remote Monitoring, Remote Analyzer, Setup Configuration |
| Product Condition | New and Factory Fresh |
| Shipping Weight | 1 lb. |
| Supported Products | MSP-HDW, MSP-LICENSE, MSP-HPC, MSP-HDWM, MSP-SWGATEWAY |
| Deployment Model | Cloud-based Remote Setup |
| Manufacturer Website | www.vertiv.com |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
