Description
Ensure uninterrupted performance of your AI workloads with the NVIDIA AI Enterprise Support - Renewal (33 Month Service). This service provides ongoing access to NVIDIA’s AI expertise, maintenance updates, and dependable technical support for your NVIDIA AI Enterprise software suite — the industry’s leading cloud-native AI platform for developing and deploying scalable, high-performance AI solutions.
NVIDIA AI Enterprise enables organizations to accelerate AI adoption, supporting diverse workloads from conversational AI with NVIDIA® Riva, intelligent recommendation systems with NVIDIA Merlin™, to advanced healthcare applications with NVIDIA Clara™.
With this renewal, businesses receive extended coverage and expert guidance through NVIDIA’s service-level agreements (SLAs), case management portal, and proactive software updates to maintain optimal operational efficiency. Enjoy peace of mind with predictable total cost of ownership and dedicated email support over a 33-month service term.
Key Benefits:
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Keeps your system optimally maintained with predictable cost and performance.
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Includes email support for reliable, responsive assistance.
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33-month duration ensures long-term productivity and operational continuity.
| Specification | Details |
|---|---|
| SKU | 731-AI7006+P2EDR33 |
| Product Type | Support Renewal Service |
| Service Name | NVIDIA AI Enterprise Support |
| Service Term | 33 Months |
| Delivery Method | Electronic |
| Support Type | Email Support |
| Access Features | Software updates, maintenance releases, and security notifications |
| Expert Assistance | NVIDIA AI specialists with SLA-based response times |
| Platform Compatibility | VMware vSphere, Red Hat OpenShift, Kubernetes, and major virtualization platforms |
| Use Cases Supported | Conversational AI (Riva), Recommender Systems (Merlin), Medical Imaging & Genomics (Clara) |
| Renewal Type | Existing NVIDIA AI Enterprise customers |
| Coverage | Software maintenance, updates, and performance optimization |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
