Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 52 Month plan delivers premium, around-the-clock technical support designed for mission-critical operations where downtime can significantly impact business performance. This comprehensive renewal ensures continuous protection, optimized performance, and minimal disruption for NVIDIA enterprise solutions. With 24x7 access to expert engineers and a one-hour response time for Severity Level 1 cases, your organization gains the confidence to operate at full efficiency.
Keep your systems running smoothly with proactive support, dependable assistance, and predictable service costs. Ideal for enterprises relying on NVIDIA infrastructure for AI, data science, and high-performance computing workloads.
| Specification | Description |
|---|---|
| Service Type | Business Critical Support Service (Renewal) |
| Service Duration | 52 Months |
| Support Coverage | 24x7 access to NVIDIA support engineers |
| Response Time (Severity 1 Issues) | 1 Hour |
| Support Channel | Phone and online case submission |
| Service Availability | For designated NVIDIA Enterprise offerings |
| Service Scope | Hardware and software support for mission-critical deployments |
| Goal | Ensure continuous uptime and optimized performance |
| Renewal Type | Enterprise Business Critical – Renewal Plan |
| Benefits | Reduced downtime, expert assistance, predictable cost of ownership |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Trusted by
Trusted by enterprise and education leaders who need AV done right
Why Clients Choose AVENDOR for Pro AV Projects
A clear difference in expertise, service, and speed.
You may also like
