Description
Ensure continuous power protection with the Vertiv Power Assurance Package (PAPGXT-BATTRMV), a comprehensive 5-year service plan for Vertiv Liebert GXT4 UPS external battery cabinets. This all-inclusive package features installation, start-up, and safe removal of existing batteries, helping you maintain uptime while staying compliant with environmental and regulatory standards.
The PAP delivers 24/7 emergency response, preventive maintenance, and on-site support by factory-trained technicians, with full coverage on parts, labor, and travel costs. Vertiv also simplifies asset management with service records accessible via the Customer Services Network (CSN) portal, giving you clear insights into your power infrastructure.
From installation to battery disposal, this package ensures your business gets uninterrupted power, enhanced system visibility, and peace of mind.
Key Features:
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5-Year warranty and service coverage
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Includes start-up and installation
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Safe battery removal and disposal
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Full coverage on parts, labor & travel
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24/7 emergency and on-site support
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Preventive maintenance by Vertiv-certified technicians
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Access to reports via the Customer Services Network portal
| Specification | Details |
|---|---|
| Product Type | Power Assurance Service Package |
| Service Term | 5 Years |
| Model Compatibility | Vertiv Liebert GXT4 UPS External Battery Cabinets |
| Coverage | 100% Parts, Labor, and Travel |
| Included Services | Installation, Start-Up, Battery Removal & Disposal |
| Support Availability | 24/7 Emergency Response, On-Site Support |
| Maintenance | Preventive Maintenance by Factory-Trained Technicians |
| Compliance | Regulatory-Compliant Battery Disposal |
| Service Portal | Access to Service Reports via Customer Services Network (CSN) Portal |
| Manufacturer | Vertiv |
| Part Number | PAPGXT-BATTRMV |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
