Description
Extend the life and protection of your Promise VTrak E-Class RAID Subsystem with the EW2VTEA 2-Year Extended Warranty. This maintenance service offers 24/7 global technical support, fast issue resolution, and peace of mind—ensuring your mission-critical storage continues to operate without interruption.
Designed for Mac-compatible VTrak models, the plan covers the chassis and field-replaceable units (FRUs) for an additional 2 years beyond the standard 3-year warranty. Coverage begins once your original warranty ends, with no service gaps.
Highlights:
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2 additional years of warranty coverage
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24 x 7 technical support
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Covers VTrak chassis and FRUs
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Mac version coverage includes drive modules
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Easy online registration & support access
| Specification | Detail |
|---|---|
| Brand | Promise Technology |
| Model | EW2VTEA |
| Product Type | Extended Warranty Service |
| Duration | 2 Years (starts after the 3-year standard warranty ends) |
| Coverage | VTrak E-Class Subsystems (Mac version only) |
| Support Availability | 24 x 7 Global Technical Support |
| Service Type | Maintenance - Physical |
| Includes | Hardware diagnosis, RMA, chassis, and FRUs (excl. BBU, 3rd party parts) |
| Excludes | Battery Backup Units (BBU), 3rd party cables, SFP modules, HDDs* |
| Purchase Window | Anytime during the original 3-year standard warranty period |
| Registration Required | Yes – via https://support.promise.com |
| Compatibility | For VTrak E-Class RAID (Made for Mac) |
Payment & Security
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