Description
Minimize costly downtime and maximize performance with the Promise Technology 5-Year ServicePlus Support Plan for VTrak Series Subsystems. This premium support package includes 24x7 technical assistance and 4-hour onsite parts replacement, ensuring critical storage infrastructure stays online and responsive. Ideal for media production, enterprise IT, and data-intensive environments relying on VTrak RAID storage arrays.
Whether you're managing rich media or mission-critical applications, ServicePlus delivers the rapid response and expert-level support needed for business continuity. (Note: Coverage may vary based on region. Please consult Promise Technology for international availability.)
| Specification | Details |
|---|---|
| Manufacturer | Promise Technology |
| SKU | SP5YEAR |
| Support Term | 5 Years |
| Product Type | ServicePlus Support Plan |
| Applicable Systems | VTrak Series Subsystems |
| Technical Support | 24/7 Phone and Email Support |
| Parts Replacement | 4-Hour Onsite Parts Replacement (Region Dependent) |
| Service Availability | Global (Confirm for Non-U.S. regions) |
| Service Delivery | Onsite (Field Engineer Dispatch) |
| Coverage Start | From Product Registration Date |
| Target Use Case | High-availability enterprise environments |
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