Description
The Neat Pulse Pro 3-Year Plan is a comprehensive service and support subscription designed to enhance the reliability and control of your Neat Bar Pro video collaboration device. With Neat Pulse Pro, you gain full flexibility over application management, device deployment, and system updates — all from a single, secure cloud-based platform.
Enjoy premium technical support with priority access to Neat specialists, ensuring rapid response times to keep your conferencing environment running smoothly. The plan also includes advance hardware replacement and extended warranty coverage to minimize downtime and maintain productivity in hybrid workspaces.
Ideal for organizations seeking peace of mind, centralized control, and proactive support for their Neat Bar Pro systems.
| Category | Details |
|---|---|
| Brand | Neat |
| Product Line | Neat Pulse |
| Model | Pro |
| Manufacturer | NEAT |
| Compatible With | Neat Bar Pro Collaboration Device |
| Product Type | Service Subscription / Extended Warranty Plan |
| Coverage Period | 3 Years |
| Service Type | Advance Hardware Replacement, Technical Support, Device Monitoring |
| Support Access | 24/5 Availability, Priority Queuing |
| Response Time | Severity 1: 4 Hours / Severity 2: 6 Hours / Severity 3: 24 Hours / Severity 4: 48 Hours |
| Support Method | Phone Consulting, Remote Troubleshooting |
| Service Location | Shipment |
| License Quantity | 1 Device |
| Additional Benefits | Device Management, Configuration, Firmware Updates, Extended Warranty |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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