Description
Ensure maximum uptime and peace of mind with the QNAP On-Site Extended Service – 5-Year Coverage. Designed for businesses that can’t afford operational interruptions, this service plan provides reliable technical support, fast parts replacement, and prompt on-site assistance to keep your QNAP systems running smoothly. With direct access to skilled technicians and genuine QNAP replacement parts, downtime is minimized, ensuring that your IT infrastructure remains productive and secure.
| Feature | Details |
|---|---|
| Service Type | On-Site Support |
| Service Duration | 5 Years |
| Coverage | Extended Hardware Service |
| Support Features | Technical Issue Resolution, Parts Replacement |
| On-Site Assistance | Yes – for minimizing downtime |
| Replacement Policy | Genuine QNAP Parts |
| Ideal For | Businesses and critical operations |
| SKU | ONSITE5-US |
| Brand | QNAP |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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