Description
The Logitech Select Enterprise Plan (SKU: 994-000326) is a comprehensive 1-year extended service agreement designed to maximize uptime and ensure seamless collaboration for enterprise environments. Ideal for organizations with up to 3000 meeting spaces, this plan provides next-business-day advance parts replacement via shipment, ensuring your conference room technology remains operational with minimal disruption. It also includes 24/7 tier 2 technical support via phone and email with a 1-hour response time, plus same-day on-site parts replacement for critical components. With coverage available 8 hours a day, 5 days a week, Logitech Select helps you maintain business continuity, reduce downtime, and optimize the performance of your collaboration ecosystem.
| Specification | Details |
|---|---|
| Service Included | Advance parts replacement |
| Delivery Method | Shipment |
| Contract Duration | 1 year |
| Response Time | Next business day |
| Service Availability | 8 hours/day, 5 days/week |
| Coverage Capacity | Up to 3000 rooms |
| Technical Support (Phone) | 24/7, tier 2, 1-hour response |
| Technical Support (Email) | 24/7, tier 2, 1-hour response |
| On-Site Service | Same-day parts replacement (20 spares) |
| Support Scope | Extended service agreement and technical support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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