SonicWALL 24X7 SUPPORT FOR SUPERMASSIVE 9200 2YR

SonicWALL 24X7 SUPPORT FOR SUPERMASSIVE 9200 2YR
Platinum Support and Professional Services combine the technical support and custom
services IT needs to attain the greatest return on its Dell SonicWALL investment. Dell
SonicWALL Platinum Support is a custom support offering that includes a comprehensive
suite of services to ensure operational effectiveness and efficiency, all of which are managed
and delivered by a team of senior support engineers who understand an enterprise's business
and technical requirements. Built upon a proactive service and support lifecycle, Dell
SonicWALL Platinum Support establishes a solid operational foundation, anticipates emerging
security demands, and dynamically adapts and evolves to support an enterprise's business
goals. In addition, Platinum Professional Services offer onsite installation and configuration
services, training and education services and system migration from either an existing Dell
SonicWALL solution or a product from another vendor.
? 24x7 support provided by a team of senior support engineers
? Software and firmware updates and upgrades
? Advance Exchange hardware replacement (RMA)

• Gives you complete peace of mind and confidence in your results


• Features software update service for dependable efficiency with peace of mind


• On-site support provides fast and easy approach to solve the issues


• Electronic and Physical service sub type for your convenience and ease of operation


• Parts service characteristics for better reliability and ensure maximum productivity


• 24 x 7 Phone Support service availability for timely completion with increased dependability


• 24 Hour - Parts replacement service response time for your convenience with maximum efficiency


• 2 Year service duration to ensure maximum productivity and deliver timely results