Description
The SonicWall E-Class Support – 1 Year, 24x7 Service (01-SSC-8446) is designed to keep enterprise networks operating at peak performance with continuous, around-the-clock technical support. Tailored for organizations using SonicWall E-Class solutions, this premium support package provides direct access to highly-trained senior support engineers, advanced hardware replacement, and continuous software/firmware updates.
With 24x7x365 availability through phone, email, and web, your team is assured of expert guidance whenever needed. E-Class Support helps reduce downtime, ensures faster issue resolution, and delivers enterprise-class reliability at a predictable cost of ownership.
Key Benefits:
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24x7x365 access to SonicWall Enterprise TAC engineers
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Ongoing software and firmware updates
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Advanced hardware replacement for defective units
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Comprehensive electronic support tools for troubleshooting
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Reliable support designed for mission-critical environments
| Specification | Details |
|---|---|
| Manufacturer | SonicWall, Inc. |
| SKU / Part Number | 01-SSC-8446 |
| Service Type | E-Class Support – Extended Service Agreement |
| Service Availability | 24x7x365 (Phone, Email, Web) |
| Support Access | Direct access to senior enterprise TAC engineers |
| Software/Firmware Updates | Included (all updates and upgrades) |
| Hardware Replacement | Advanced exchange replacement for defective hardware |
| Support Tools | Access to SonicWall’s electronic support resources |
| Service Duration | 1 Year |
| Service Subtype | Electronic and Physical |
| Intended For | SonicWall E-Class Solutions (Enterprise-class deployments) |
Payment & Security
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