Description
The SonicWall Software Support - 1 Year Service is designed to keep your system optimally maintained with a predictable total cost of ownership. This service ensures you receive responsive technical assistance, helping to resolve issues quickly and efficiently. With phone support included, you’ll always have direct access to SonicWall’s expert team when problems arise.
The electronic service subtype provides an alternative communication channel for dependable and efficient support. For critical issues, the service guarantees a 1-hour severity level 1 response time, delivering timely resolutions to minimize downtime. With a 1-year service duration, your system remains supported, secure, and dependable throughout the term.
| Feature | Details |
|---|---|
| Service Type | Software Support |
| Duration | 1 Year |
| Communication Type | Phone Support |
| Service Subtype | Electronic |
| Response Time (Severity 1) | 1 Hour |
| Coverage | System maintenance and issue resolution |
| Key Benefit | Predictable cost of ownership with dependable support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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