Description
The SonicWall Standard Support - 1 Year Service provides dependable technical assistance to ensure your SonicWall solutions run smoothly with minimal downtime. This support package includes direct phone support to resolve issues quickly, with a 1-hour response time for Severity Level 1 cases to keep your operations uninterrupted. Delivered as an electronic service, it allows for streamlined management, categorization, and tracking of all support requests. With a one-year coverage, SonicWall ensures that your systems remain protected, efficient, and optimized for consistent performance.
| Specification | Details |
|---|---|
| Service Type | Standard Support |
| Service Duration | 1 Year |
| Support Method | Phone Support |
| Service Response Time | 1 Hour - Severity Level 1 |
| Service Sub Type | Electronic |
| Key Benefits | Reliable issue resolution, improved efficiency, streamlined tracking |
| Target Use | SonicWall solutions and infrastructure |
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