Description
Ensure optimal performance and seamless integration of your Vertiv Liebert APS UPS system with Vertiv SUPAPSXX24 Start-Up Plus Services. Designed to minimize risk and maximize uptime, this 24x7 startup support package includes professional installation, equipment mounting, and functional testing—ensuring your UPS or External Battery Cabinet (EBC) is fully operational from day one.
This service guarantees reliable system setup by Vertiv-certified technicians, reducing installation errors and ensuring equipment is properly integrated with existing infrastructure. Optional removal and disposal of existing UPS or EBC units can also be arranged. Startup includes a customer walkthrough of the installed system for on-the-spot training and confidence in operational readiness.
Key Features
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24x7 availability for fast, flexible scheduling
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Comprehensive equipment startup for Vertiv Liebert APS UPS or EBC (non-hardwired)
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System verification testing to confirm proper operation with connected devices
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Operational walkthrough to train onsite personnel during commissioning
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Improved uptime and reliability through expert installation and minimized errors
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Optional removal/disposal of existing equipment
| Specification | Details |
|---|---|
| Manufacturer | Vertiv |
| Part Number | SUPAPSXX24 |
| Service Type | Start-Up Plus Services |
| Supported Products | Vertiv Liebert APS UPS or External Battery Cabinets (non-hardwired only) |
| Availability | 24x7 (24 hours a day, 7 days a week) |
| Installation Scope | Mounting and startup of new equipment |
| Integration Testing | Yes – includes functional testing with connected systems |
| Operational Tour | Included at time of commissioning |
| Disposal Services | Available (optional – upon selection) |
| Service Provider | Vertiv Certified Technicians |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
